Flinders Grace offers a 30-day return window from the date of delivery. Items must be in their original, unused condition with all tags attached to be eligible for a return. Please note that customers are responsible for return shipping costs. Read more in our Return and Refund Policy.

Refunds are processed within up to 10 days after we receive and inspect the returned items. The refund will be issued to your original payment method.

Flinders Grace provides free shipping on all orders. Once your order is placed, it will be processed within 1-3 business days (Monday to Friday), and you can expect delivery within approximately 4-6 business days (Monday to Friday) thereafter. See more details in our Shipping Policy.

If you wish to cancel your order, contact us as soon as possible at info@flindersgrace.com. Please note that we cannot guarantee cancellations once the order has been processed.

If you receive a damaged or incorrect item, please contact us immediately at info@flindersgrace.com. Include your order details and a photo of the issue, and we will resolve it promptly at no cost to you.